Terms of Service

Welcome to Mivia (the "Service"). By accessing or using Mivia's website, products, or WhatsApp marketing tools, you agree to be bound by these Terms of Service (the "Terms"). If you do not agree, do not use the Service.

Eligibility

You must have the legal authority to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization and that it accepts these Terms.

Acceptable Use

• Comply with applicable laws, carrier policies, and WhatsApp terms when sending messages.
• Obtain valid consent before sending marketing messages and honor opt-out requests promptly.
• Do not send spam, illegal content, or engage in abusive, deceptive, or fraudulent activity.
• Respect rate limits and technical safeguards designed to protect the Service.

Accounts and Security

You are responsible for safeguarding account credentials and all activity under your account. Notify us immediately of any unauthorized use or security incident.

Intellectual Property

Mivia and its licensors retain all rights in the Service, including software, content, and branding. You may not copy, modify, reverse engineer, or create derivative works of the Service except as permitted by law.

Privacy

Your use of the Service is subject to our Privacy Policy, which explains how we collect and use information.

Third-Party Services

The Service may integrate with third-party platforms (e.g., WhatsApp). Your use of such platforms is governed by their terms and policies. Mivia is not responsible for third-party services.

Disclaimers

The Service is provided on an "as is" and "as available" basis without warranties of any kind, express or implied. To the fullest extent permitted by law, Mivia disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, Mivia will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill arising out of or related to your use of the Service.

Indemnity

You agree to indemnify and hold harmless Mivia from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising from your use of the Service, your content, or your violation of these Terms.

Termination

We may suspend or terminate access to the Service at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Changes to the Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice, such as updating the "Last updated" date or posting a notice on our website.

Governing Law

These Terms are governed by the laws applicable in your place of residence or the jurisdiction where Mivia operates, without regard to conflict-of-law principles.

Contact

For questions about these Terms, contact us at legal@mivia.co.